IRCTC
IRCTC Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IRCTC has 1.7 star rating based on 292 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend IRCTC to a friend or colleague.
- Rating Distribution
Pros: Refund amount, Haha, Booking.
Cons: Refund amount, Improper variations in ac and toilet maintenance, Not working according to rules.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IRCTC has 1.7 star rating based on 292 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend IRCTC to a friend or colleague.
- Rating Distribution
Pros: Refund amount, Haha, Booking.
Cons: Refund amount, Improper variations in ac and toilet maintenance, Not working according to rules.Recent recommendations regarding this business are as follows: "Direct contact numbers to be given", "Help", "You People Will Always Be Same. Kutte Ki Dum Tedi Ki Tedi. How Much You Want To Harass Me You Can Try Your Best. Will Take Revenge.", "Strict Action Against You Must Be Taken", "Very very bad".
Most users ask IRCTC for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
No reply is given
Train 12791startiing on 17 th october from secunderabad is diverted.we have ticket for varanadiis diverted
User's recommendation: Direct contact numbers to be given
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Doha, Baladiyat Ad DawhahPayment Not Confirmation
I booked the train ticket from Chennai to Madurai for June 3 on the Pandian Express. On the IRCTC website, I paid the amount through UPI. Although the payment was deducted from my account, the ticket status has not been confirmed.
User's recommendation: Please check my issue & Refund my Amount
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ludhiana, Punjab ProvinceHere's a draft message you can share across platforms: --- **Warning: Indian Railways and IRCTC are Frauds with the Worst Service Ever!** I want to share my terrible experience with Indian Railways
I want to share my terrible experience with Indian Railways and IRCTC so that others dont fall into the same trap.
I booked a train ticket through Goibibo for a journey from Ludhiana to Jaipur on 27th April 2024 (PNR No: 241270****). Not only was the train delayed by an entire day, but neither IRCTC nor Goibibo informed me about it.
I waited at the station for 2 hours before I found out via Google that the train was delayed by 24 hours.
I immediately filed a TDR to get a refund, and Goibibo told me to wait for 3 monthsan absurd amount of time! After months of chasing, calling, and emailing, my TDR was eventually rejected without any valid reason.
Now they tell me that IRCTC can't do anything if the particular department rejects it. This is outright fraudulent and shows a complete lack of responsibility and accountability.
If youre thinking of using Indian Railways or IRCTC, *dont*. They have robbed countless people by not refunding for delayed trains, and if youre unlucky enough to actually get on the train, be prepared for overbooking chaos.
Theres no authenticity, no customer service, and absolutely no respect for your time or hard-earned money.
Youre better off taking a sleeper bus, a shared taxi, or anything else but NOT Indian Railways.
To top it off, Goibibo doesn't take any responsibility either. This entire experience has been a nightmare, and I urge everyone to stay away from these services.
PNR No: 241270****
TDR Status: CANCELLED
TDR Request No: INR171424****769****
Train No: 12414 / JAT AII EXPRESS
Refund Amount: 2410
Passenger Name: Jyotsna Jain
Dont let them scam you like they did to me!
Preferred solution: Full refund
User's recommendation: Don’t let them scam you like they did to me!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fazilka, PunjabLalakhatri9958@***l
Time no bta do sir
Train number 05220 kab chal ti hai 8 bhaje din mai ya raat hai plz sir time bta do a
User's recommendation: Help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRubbish Covert Harassment Activities By Indian Railways.
Strict action must be taken against your department. Both of us cannot get the same error message. You all should receive severe punishment.
- All cons and no pros
- All cons no pros
Preferred solution: Clear my issues shown in images and STOP GANG STALKING DIRTY ACTIVITIES.
User's recommendation: You People Will Always Be Same.. Kutte Ki Dum Tedi Ki Tedi. How Much You Want To Harass Me You Can Try Your Best. Will Take Revenge.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dammam, Eastern ProvinceLadies travel with child
Three ladies with child, all three seats are upper. So, there is a need to change the seat position or switch to the non-AC compartment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ratnagiri, MaharashtraUseless
All rubish covert activities going on through railway.
Both of our numbers is showing same error WHICH IS ACTUALLY NOT POSSIBLE.
User's recommendation: Strict Action Against You Must Be Taken
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Verified Buyer | Mohali, Punjab ProvinceTo confirm why train is late by 5 hours.
Subject: Complaint Regarding Late Train Departure and missed Interview
I am writing to express my disappointment and concern regarding the recent experience I had with the Indian Railways. On 26-06-24 on 14:30, I had a confirmed reservation for train 22685 departing from Yeswantpur Jn.
Bengluru to Chandigarh at 2:30pm. Regrettably, the train reached at Chandigarh at 23:30 hours late from the scheduled time, causing me to miss a crucial job interview and Lost the job, scheduled for 17:30 at Chandigarh Zirakpur. All my time and money wasted just because of late reaching at final destination.
As a result of this delay, I incurred significant inconvenience and missed out on a valuable professional opportunity.
I understand that delays can sometimes occur due to unforeseen circumstances, but I believe it is essential for the Indian Railways to take steps to minimize such occurrences and ensure that passengers are informed promptly and accurately about any changes to the schedule.
I would appreciate it if you could investigate the circumstances surrounding the delay of train No:22685 and PNR No: 491187**** on 28-06-2024 with 7 hours delay, and provide me with an explanation of the cause of the delay. Additionally, I kindly request compensation for the inconvenience caused, as missing the interview has had a direct impact on my professional prospects.
I trust that you will address this matter promptly and look forward to your prompt response.
Thank you for your attention to this urgent matter.
Yours sincerely,
Satnam Singh
998837****
Satnam.laddi7609@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmount Deducted but ticket not confirmed
Please refund my amount because I'm a farmer and need help. This amount is very important to my life. I will use it to buy fertilizer.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mumbai, MaharashtraForget my username and password
Do not get help. I mail this problem but not answered. My email id is surajsaikh1819@***.com.
I can not open as a new id
User's recommendation: Please help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chennai, Tamil NaduRefund not credited in my account
My ticket was missing in my journey time, so i pay the fine payment of eft, it was transaction cancelled, so i get not refund still now...
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aurangabad, MaharashtraMy irctc site lokd
my irctc site lokd meny time wrong user name or password
My email id mukhanmukhan03@***.com
My user name. merazuddin760
my password. Khan123@
User's recommendation: Best
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not get a satisfactory response
I have booked a train for the 18th of May with the PNR number 286214****. The next day, on the 19th of May, I received a message from IRCTC stating that the train was cancelled.
I assumed that the refund would automatically be credited to my bank account. Consequently, I booked another train for the 22nd of May hoping to get a confirmed ticket as I had done with my previous booking. However, this train was rescheduled. I would like a refund for the train with the PNR number 286217****.
I have sent numerous emails to the IRCTC email portal but have not received a satisfactory response.
I am unable to get through on their helpline number. Kindly assist as soon as you can.
- Always have a good response
- But today not having a satisfactory response
Preferred solution: Full refund
Travel Expert Talks
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Verified ReviewerENQUIRY
Do you have an active pantry car in train number 12371 Howrah Junction to Bikaner Super Fast Express?
- I have not gathered vast experience till now
Preferred solution: I WANT TO KNOW THAT WHETHER 12371 UP HOWRAH JUNCTION TO BIKANER SUPER FAST EXPRESS HAS AN ACTIVE PANTRY CAR OR NOT.
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